

From Malls to Marketplaces – How shopping centers are the future of Retail
You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.
Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:
Online stores in offline spaces, offline stores with digital faces
Navigating the road to a more sustainable Retail landscape
The future of retail in a postcovid world
Leadership innovation: People, process and technology
Connect with 70+ senior Retail leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
09:00 - 09:15
Intro & Diamond Commentary
09:15 - 09:45
09:45 - 10:25
Leadership Innovation: People, Process, Technology
In addition to external and technological factors, there are also organizational barriers to providing a seamless consumer experience. The need to be agile has also never been as pressing as we are transitioning into a post-covid world. During this panel we will hear from senior retail leaders as they discuss some of their experiences and lessons learned from disruptive times, what leadership innovation, as well as developing the next generation of leaders, looks like for them and the industry.
10:25 - 10:35
10:35 - 11:25
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
One of the most important factors in 2022 will be maintaining and acquiring growth. Many retailers are assessing supply chain, new customer acquisition, and marketplace strategies to maximize profitability. Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Track 2: Hybrid Retail: Making a Difference, Committing to Change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made. This has underlined the need for truly hybrid retail, being adopted by large and small retailers alike.In 2022, Hybrid retail simply makes sense as footfall continues to fluctuate due to Covid restrictions and concerns. Shedding the siloed approach and “us vs. them” mentality of "online vs. offline" is a huge opportunity for retailers. Focussing on how to deliver a seamless, integrated and stress-free experience to the customer as they move from the digital world to the physical, and back again, has got to be a top priority for 2022.
Track 3: Social Commerce: Outpace the Speed of Change
2022 is the year that we’ll see the social commerce model—deeply embedded commerce that meets consumers where they are and is non-disruptive to their experience. After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:25 - 11:30
11:30 - 12:10
12:11 - 12:41
09:00 - 09:10
09:10 - 09:40
09:42 - 10:22
10:22 - 10:32
10:35 - 11:25
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
One of the most important factors in 2022 will be maintaining and acquiring growth. Many retailers are assessing supply chain, new customer acquisition, and marketplace strategies to maximize profitability. Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Track 2: Hybrid Retail: Making a Difference, Committing to Change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made. This has underlined the need for truly hybrid retail, being adopted by large and small retailers alike.In 2022, Hybrid retail simply makes sense as footfall continues to fluctuate due to Covid restrictions and concerns. Shedding the siloed approach and “us vs. them” mentality of "online vs. offline" is a huge opportunity for retailers. Focussing on how to deliver a seamless, integrated and stress-free experience to the customer as they move from the digital world to the physical, and back again, has got to be a top priority for 2022.
Track 3: Social Commerce: Outpace the Speed of Change
2022 is the year that we’ll see the social commerce model—deeply embedded commerce that meets consumers where they are and is non-disruptive to their experience. After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:26 - 11:56
11:58 - 12:30
09:00 - 09:10
09:10 - 09:40
09:41 - 10:21
10:21 - 10:32
10:32 - 11:22
11:22 - 11:30
11:30 - 12:00
12:01 - 12:31
12:31 - 12:41
Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.
The ultimate live polling and gamification tools, keeping your audience engaged.
Enabling our team to help you control your session experience.
Interactive quizzes to gamify your session
Content and insight from industry experts when it matters most
There is no cost associated with attending a GDS Summit. In return, we ask that all senior executives in participation attend for the full duration to ensure that all attendees get maximum value and insight from the interactive roundtables, live Q&As and breakout networking sessions.
Our digital summit portfolio is designed to bring together senior decision makers from large global businesses and innovative disruptor brands to drive industry forward through addressing business critical challenges collaboratively.
If you’re keen to build new connections with likeminded leaders, de-risk your projects through new insight and establish new partnerships that can accelerate your projects then apply to attend today.
Complete our ‘apply to attend’ form on the event page if you’re interested in attending the summit and you meet our application criteria. A member of the GDS team will then reach out to run you through the programme and event format and discuss your participation.
On stage: co-host a panel discussion with a group of likeminded senior executives or host a solo keynote presentation. Both slots include elements of interactive audience Q&A
Off stage: become a roundtable moderator, leading the discussion with the same cohort of executives for the duration of the summit around a specific topic you’ve agreed to focus on during the roundtable session.
We can tailor a partnership package to help meet your business objectives. This might include brand awareness, driving traffic to your site or quality editorial content via exclusive interviews and Q&As with our executive audience. Enquire today for more information.
Still have a question contact us below
You will leave the summit with best practices to immediately apply back to your organisation and new connections from meaningful conversations.
If you haven’t been to a GDS Digital Summit, you will be incredibly impressed. It’s far more engaging than most digital event experiences. It’s a very interactive environment.
I connected with peers that I know I’ll stay in touch with, including suppliers which have presented a fantastic opportunity for 7-Eleven Global in the future. It may well be the most valuable summit I’ve attended in many years
Thank you so much! Great Summit - an outstanding 3 days that culminated in this Award ... I am humbled and honored. Congratulations to you all for pulling off a Hybrid Summit with Augmented Reality features that are truly unparalleled in the Industry! Collaborative, Interactive & showcasing leading edge technology ... GDS Summits really set the bar so high that a return to physical conferences might be re-evaluated in the Industry. You are an amazing Team of Professionals & I am truly honoured to have been a part of this Summit.