

From Malls to Marketplaces – How shopping centers are the future of Retail
You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.
Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:
Online stores in offline spaces, offline stores with digital faces
Navigating the road to a more sustainable Retail landscape
The future of retail in a postcovid world
Leadership innovation: People, process and technology
Connect with 70+ senior Retail leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
09:00 - 09:20
Intro & Challenger Panel
An insight into what’s to come with three of our roundtable moderators
09:20 - 10:00
Leadership Innovation: People, Process, Technology
In addition to external and technological factors, there are also organizational barriers to providing a seamless consumer experience. The need to be agile has also never been as pressing as we are transitioning into a post-covid world. During this panel we will hear from senior retail leaders as they discuss some of their experiences and lessons learned from disruptive times, what leadership innovation, as well as developing the next generation of leaders, looks like for them and the industry.
10:05 - 10:35
New Balance’s Ambitious Digital Strategy: Challenges, Opportunities and Lessons Learned
Value of being closer to the consumer, how data travels through the company to inform product and new markets. Innovative approach to omnichannel for an elevated consumer experience and strengthening New Balance’s supply chain
10:35 - 10:45
10:45 - 11:45
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
Smartly engaging with the customer - onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Track 2: Hybrid Retail: Making a difference, committing to change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.
Track 3: Social Commerce: Outpace the speed of change
After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:50 - 12:20
Retail Transformation - Playbook to achieve 4x engagement, 3x conversion for your next gen user experience
How are you responding to this growing demographic’s digital desires? Learn from Vincent Yang, Co-founder and CEO of Firework, about how to shift your storytelling and customer engagement experience to drive digital transformation.
09:00 - 09:10
09:10 - 09:40
How FARFETCH is leveraging technology to support product innovation, operational efficiency, and customer experience
09:45 - 10:25
1/3 of your waking time is spent on Mobile Apps
According to app monitoring firm App Annie, people spent 4.8 hours per day on their Mobile Phones in 2021, 33% of their waking time. This data is not Just Gen Z, it is Millennials & Baby Boomers who now spend more time on their mobile phone than on TV or any other medium. Join us to learn more about how some companies get the right balance of Social Media engagement, ad spend, and custom built solutions to maximize customer engagement.
10:25 - 10:35
10:35 - 11:35
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Track 2: Hybrid Retail: Making a difference, committing to change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.
Track 3: Social Commerce: Outpace the speed of change
After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:40 - 12:10
09:00 - 09:10
09:10 - 09:40
Leveraging Performance Marketing to Grow Brands
09:45 - 10:25
A new era for consumer commerce - Meet your customers where they are
Winning organizations require a business model that is fit for purpose, agile and more innovative than before. How can thinking from a customer backwards help brands to thrive in this new era? And how can you identify and embrace transformative tech to meet the customer where they are?
10:25 - 10:35
10:35 - 11:35
Roundtable Recap Panel
11:40 - 12:10
Make way for the Metaverse - The $40bn NFT market and how Dapper Labs is leading the way in eCommerce
Is your retail organization Metaverse-minded and what are the key considerations for this new space? As the crypto market continues performing deplorable, non-fungible tokens (NFTs) seem unaffected, with the sector raking in massive amounts of money
Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.
The ultimate live polling and gamification tools, keeping your audience engaged.
Enabling our team to help you control your session experience.
Interactive quizzes to gamify your session
Content and insight from industry experts when it matters most
There is no cost associated with attending a GDS Summit. In return, we ask that all senior executives in participation attend for the full duration to ensure that all attendees get maximum value and insight from the interactive roundtables, live Q&As and breakout networking sessions.
Our digital summit portfolio is designed to bring together senior decision makers from large global businesses and innovative disruptor brands to drive industry forward through addressing business critical challenges collaboratively.
If you’re keen to build new connections with likeminded leaders, de-risk your projects through new insight and establish new partnerships that can accelerate your projects then apply to attend today.
Complete our ‘apply to attend’ form on the event page if you’re interested in attending the summit and you meet our application criteria. A member of the GDS team will then reach out to run you through the programme and event format and discuss your participation.
On stage: co-host a panel discussion with a group of likeminded senior executives or host a solo keynote presentation. Both slots include elements of interactive audience Q&A
Off stage: become a roundtable moderator, leading the discussion with the same cohort of executives for the duration of the summit around a specific topic you’ve agreed to focus on during the roundtable session.
We can tailor a partnership package to help meet your business objectives. This might include brand awareness, driving traffic to your site or quality editorial content via exclusive interviews and Q&As with our executive audience. Enquire today for more information.
Still have a question contact us below
You will leave the summit with best practices to immediately apply back to your organisation and new connections from meaningful conversations.
If you haven’t been to a GDS Digital Summit, you will be incredibly impressed. It’s far more engaging than most digital event experiences. It’s a very interactive environment.
I connected with peers that I know I’ll stay in touch with, including suppliers which have presented a fantastic opportunity for 7-Eleven Global in the future. It may well be the most valuable summit I’ve attended in many years
Thank you so much! Great Summit - an outstanding 3 days that culminated in this Award ... I am humbled and honored. Congratulations to you all for pulling off a Hybrid Summit with Augmented Reality features that are truly unparalleled in the Industry! Collaborative, Interactive & showcasing leading edge technology ... GDS Summits really set the bar so high that a return to physical conferences might be re-evaluated in the Industry. You are an amazing Team of Professionals & I am truly honoured to have been a part of this Summit.