22 - 24 Feb • America • Online
Explore the Future of Retail Innovation
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Hours
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NG Retail Digital Summit
From Malls to Marketplaces – How shopping centers are the future of Retail
You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.
Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:
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Online stores in offline spaces, offline stores with digital faces
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Navigating the road to a more sustainable Retail landscape
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The future of retail in a postcovid world
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Leadership innovation: People, process and technology
70
Attendees100%
Senior Executives9 Hrs
Industry InsightsSpeakers Include
Alex Otanez
CEO
Lew Kimble
Former CEO International, Foot Locker
Melissa Worth
SVP North America
Kate Maher
Senior Director Nike Stores and Services
Joel McKelvey
VP Product Marketing
Vincent Yang
CEO and Co-Founder
Kelly Kowal
Chief Platform Officer
Mickey Maher
SVP of Partnerships
Suruchi Shukla
VP Omnichannel Growth Marketing
Why Attend
Connect with 70+ senior Retail leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
Event Agenda
Day one
Day two
Day three
09:00 - 09:20
Opening Remarks
Intro & Challenger Panel
An insight into what’s to come with three of our roundtable moderators
09:20 - 10:00
Keynote
Leadership Innovation: People, Process, Technology
In addition to external and technological factors, there are also organizational barriers to providing a seamless consumer experience. The need to be agile has also never been as pressing as we are transitioning into a post-covid world. During this panel we will hear from senior retail leaders as they discuss some of their experiences and lessons learned from disruptive times, what leadership innovation, as well as developing the next generation of leaders, looks like for them and the industry.
Kate Maher Senior Director Nike Stores and Services, Nike
Suruchi Shukla VP Omnichannel Growth Marketing, Tailored Brands
10:05 - 10:35
Keynote
New Balance’s Ambitious Digital Strategy: Challenges, Opportunities and Lessons Learned
Value of being closer to the consumer, how data travels through the company to inform product and new markets. Innovative approach to omnichannel for an elevated consumer experience and strengthening New Balance’s supply chain
Melissa Worth SVP North America, New Balance
10:35 - 10:45
Insight Break
10:45 - 11:45
Roundtables
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
Smartly engaging with the customer - onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Joel McKelvey VP Product Marketing, Sisu Data
Track 2: Hybrid Retail: Making a difference, committing to change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.
Lew Kimble Former CEO International, Foot Locker,
Track 3: Social Commerce: Outpace the speed of change
After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:50 - 12:20
Closing Keynote
Retail Transformation - Playbook to achieve 4x engagement, 3x conversion for your next gen user experience
How are you responding to this growing demographic’s digital desires? Learn from Vincent Yang, Co-founder and CEO of Firework, about how to shift your storytelling and customer engagement experience to drive digital transformation.
Vincent Yang CEO and Co-Founder, Firework
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
How FARFETCH is leveraging technology to support product innovation, operational efficiency, and customer experience
Kelly Kowal Chief Platform Officer, Farfetch
09:45 - 10:25
Keynote
1/3 of your waking time is spent on Mobile Apps
According to app monitoring firm App Annie, people spent 4.8 hours per day on their Mobile Phones in 2021, 33% of their waking time. This data is not Just Gen Z, it is Millennials & Baby Boomers who now spend more time on their mobile phone than on TV or any other medium. Join us to learn more about how some companies get the right balance of Social Media engagement, ad spend, and custom built solutions to maximize customer engagement.
Alex Otanez CEO, Shockoe
10:25 - 10:35
Insight Break
10:35 - 11:35
Roundtables
Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022
Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.
Joel McKelvey VP Product Marketing, Sisu Data
Track 2: Hybrid Retail: Making a difference, committing to change
For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.
Lew Kimble Former CEO International, Foot Locker,
Track 3: Social Commerce: Outpace the speed of change
After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.
11:40 - 12:10
Closing Keynote
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
Leveraging Performance Marketing to Grow Brands
Michal Geller President eCommerce & Digital, Newell Brands
09:45 - 10:25
Keynote
A new era for consumer commerce - Meet your customers where they are
Winning organizations require a business model that is fit for purpose, agile and more innovative than before. How can thinking from a customer backwards help brands to thrive in this new era? And how can you identify and embrace transformative tech to meet the customer where they are?
10:25 - 10:35
Insight Break
10:35 - 11:35
Roundtable Review
Roundtable Recap Panel
Joel McKelvey VP Product Marketing, Sisu Data
Lew Kimble Former CEO International, Foot Locker,
11:40 - 12:10
Closing Keynote
Make way for the Metaverse - The $40bn NFT market and how Dapper Labs is leading the way in eCommerce
Is your retail organization Metaverse-minded and what are the key considerations for this new space? As the crypto market continues performing deplorable, non-fungible tokens (NFTs) seem unaffected, with the sector raking in massive amounts of money
Mickey Maher SVP of Partnerships, Dapper Labs
