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22 - 24 Feb • America • Online

Explore the Future of Retail Innovation

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NG Retail Digital Summit

From Malls to Marketplaces – How shopping centers are the future of Retail

You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.

Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:

  • Online stores in offline spaces, offline stores with digital faces

  • Navigating the road to a more sustainable Retail landscape

  • The future of retail in a postcovid world

  • Leadership innovation: People, process and technology

70

Attendees

100%

Senior Executives

9 Hrs

Industry Insights
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Why Attend

Connect with 70+ senior Retail leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:

Build new connections with likeminded senior leaders

Stay current with emerging business trends

Understand the impact new technology can make

De-risk new projects by gaining a broad range of insights

Accelerate key projects through meaningful new partnerships

Downloadable and actionable takeaways

Event Agenda

Day one
Day two
Day three

09:00 - 09:20

09:00 - 09:20

Opening Remarks

Intro & Challenger Panel

An insight into what’s to come with three of our roundtable moderators

09:20 - 10:00

09:20 - 10:00

Keynote

Leadership Innovation: People, Process, Technology

In addition to external and technological factors, there are also organizational barriers to providing a seamless consumer experience. The need to be agile has also never been as pressing as we are transitioning into a post-covid world. During this panel we will hear from senior retail leaders as they discuss some of their experiences and lessons learned from disruptive times, what leadership innovation, as well as developing the next generation of leaders, looks like for them and the industry.

Kate Maher Senior Director Nike Stores and Services, Nike
Suruchi Shukla VP Omnichannel Growth Marketing, Tailored Brands

10:05 - 10:35

10:05 - 10:35

Keynote

New Balance’s Ambitious Digital Strategy: Challenges, Opportunities and Lessons Learned

Value of being closer to the consumer, how data travels through the company to inform product and new markets. Innovative approach to omnichannel for an elevated consumer experience and strengthening New Balance’s supply chain

Melissa Worth SVP North America, New Balance

10:35 - 10:45

10:35 - 10:45

Insight Break

10:45 - 11:45

10:45 - 11:45

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

Smartly engaging with the customer - onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.

Joel McKelvey VP Product Marketing, Sisu Data

Track 2: Hybrid Retail: Making a difference, committing to change

For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.

Lew Kimble Former CEO International, Foot Locker,

Track 3: Social Commerce: Outpace the speed of change

After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.

11:50 - 12:20

11:50 - 12:20

Closing Keynote

Retail Transformation - Playbook to achieve 4x engagement, 3x conversion for your next gen user experience

How are you responding to this growing demographic’s digital desires? Learn from Vincent Yang, Co-founder and CEO of Firework, about how to shift your storytelling and customer engagement experience to drive digital transformation.

Vincent Yang CEO and Co-Founder, Firework

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

How FARFETCH is leveraging technology to support product innovation, operational efficiency, and customer experience

Kelly Kowal Chief Platform Officer, Farfetch

09:45 - 10:25

09:45 - 10:25

Keynote

1/3 of your waking time is spent on Mobile Apps

According to app monitoring firm App Annie, people spent 4.8 hours per day on their Mobile Phones in 2021, 33% of their waking time. This data is not Just Gen Z, it is Millennials & Baby Boomers who now spend more time on their mobile phone than on TV or any other medium. Join us to learn more about how some companies get the right balance of Social Media engagement, ad spend, and custom built solutions to maximize customer engagement.

Alex Otanez CEO, Shockoe

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.

Joel McKelvey VP Product Marketing, Sisu Data

Track 2: Hybrid Retail: Making a difference, committing to change

For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made.

Lew Kimble Former CEO International, Foot Locker,

Track 3: Social Commerce: Outpace the speed of change

After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.

11:40 - 12:10

11:40 - 12:10

Closing Keynote

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Leveraging Performance Marketing to Grow Brands

Michal Geller President eCommerce & Digital, Newell Brands

09:45 - 10:25

09:45 - 10:25

Keynote

A new era for consumer commerce - Meet your customers where they are

Winning organizations require a business model that is fit for purpose, agile and more innovative than before. How can thinking from a customer backwards help brands to thrive in this new era? And how can you identify and embrace transformative tech to meet the customer where they are?

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtable Review

Roundtable Recap Panel

Joel McKelvey VP Product Marketing, Sisu Data
Lew Kimble Former CEO International, Foot Locker,

11:40 - 12:10

11:40 - 12:10

Closing Keynote

Make way for the Metaverse - The $40bn NFT market and how Dapper Labs is leading the way in eCommerce

Is your retail organization Metaverse-minded and what are the key considerations for this new space? As the crypto market continues performing deplorable, non-fungible tokens (NFTs) seem unaffected, with the sector raking in massive amounts of money

Mickey Maher SVP of Partnerships, Dapper Labs

Event Highlights

Immerse yourself in the most advanced virtual event platform, blending the convenience and reach of digital with the interaction of physical events. Experience the new way to network with peers with interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Live Polling

The ultimate live polling and gamification tools, keeping your audience engaged.

Audience Q&A

Enabling our team to help you control your session experience.

Interactive Quizzes

Interactive quizzes to gamify your session

Thought Leadership

Content and insight from industry experts when it matters most

FAQs

Still have a question contact us below

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