27 - 29 Apr • America • Online
The State of Modern Innovation
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Hours
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Digital Innovation Summit
Innovation is a 21st century buzzword which has evolved into an essential department of any business. What are the greatest challenges that all innovators are facing, and how can they be solved?
Sense check your approach with likeminded industry experts, sharing insight on business-critical challenges and disruptive technology and drive your industry forward collaboratively.
70
Attendees100%
Senior Executives9 Hrs
Industry InsightsSpeakers Include
Nathan Isaacson
GM DIGITAL + LIFESTYLE
David Katz
SVP & GM - CBS Media Ventures Digital
Shubham Mehrish
Global VP Digital
Dean Galanos
Leader, Americas Collaboration Business
Duane Redelsheimer
Global Accounts Manager
Mark Derby
VP Large Enterprise & Public Sector Sales
Brian Clawson
Executive Director | Global Head – Equity Operations Innovation
Rahul Trivedi
Vice President of Operations
Todd Thomas
GM loT Connected Devices, Tools & Digital Lab
Subhash Verghese
VP HR Technology & Information Strategy
Fernando Matzkin
Chief Business Officer North America
Jay Schneider
Chief Product Innovation Officer
David Petricca
Global Video & Collaboration Architecture Senior Manager
Ben Massingham
VP of Transformation & Innovation
Amreen Sodhi
Head of Digital Products, Payments & Rewards
MQ Qureshi
Head of Digital Product Experience
Snigdha K.
Technical Product Marketing Manager - Cloud
Chris Van Wesep
Sr Director Product Marketing
Mark Field
Senior Director Product Marketing
Savinay Berry
Executive Vice President, Product and Engineering
Vincent Yang
CEO and Co-Founder
Elizabeth Dirgins
CDO/VP Digital and CRM Captive Lending, North American Region
Joe Thykattil
Director Cloud Services & Engineering
Justin Huskamp
Senior Director, Solutions & Industry Marketing
Dharti Tripathi
Chief Digital Transformation Officer
Jeff Reine
VP, Direct to Consumer Engagement
Why Attend
Connect with 70+ senior Digital Innovation leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward.
Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
Event Agenda
Day one
Day two
Day three
09:00 - 09:15
Opening Remarks
09:15 - 09:45
Keynote
Digital Transformation and Delivering at Scale
For digital transformation, the challenge of scale goes to the very heart of success. How can organizations overcome the challenges that come with moving from experimental proof of concepts to full-scale transformation? During this keynote we will hear from Chetan Kndhari - Chief Innovation & Digital Officer at Nationwide.
Chetan Kndhari Chief Innovation & Digital Officer, Nationwide
09:45 - 10:25
Panel Discussion
Leadership Innovation: People, Process, Technology
In order to drive digital transformation, IT & Digital executives need to transform the way they lead. True digital transformation is more than just new tech; it’s about the people, the culture, capabilities, and the business model. During this panel discussion we will be exploring this concept from a cross-industry perspective. How can we drive innovation through the convergence of people, processes, and technology?
Nathan Isaacson GM DIGITAL + LIFESTYLE, New Balance
David Katz SVP & GM - CBS Media Ventures Digital, Viacom CBS
Dean Galanos Leader, Americas Collaboration Business, Cisco
10:25 - 11:15
Roundtables
Track 1: Defined by CX – Powered by Digital
Rahul Trivedi Vice President of Operations, TransUnion
Todd Thomas GM loT Connected Devices, Tools & Digital Lab , Stanley Black & Decker
Track 2: Creating Value Through Business Model Innovation
Chris Van Wesep Sr Director Product Marketing, Apptio
Subhash Verghese VP HR Technology & Information Strategy, Comcast
Track 3: Culture - A Roadblock or a Catalyst for Digital Innovation
Snigdha K. Technical Product Marketing Manager - Cloud , Mendix
Brian Clawson Executive Director | Global Head – Equity Operations Innovation , JP Morgan Chase
11:15 - 11:25
Insight Break
Accelerating Innovation with Operational Agility
The challenges of digital innovation require flexible solutions.
Mark Field Senior Director Product Marketing, Quickbase
11:25 - 12:05
Masterclass Breakouts
Transform Customer Engagement through Communications
People expect to get the information they want, in the channel that they choose - from video to voice to chat and SMS - when they want it from anywhere on the planet, in the palm of their hands, and employees in the new modern workplace expect the same experience when it comes to connecting internally with colleagues and externally with their own customers. Attendees will hear from Savinay Berry, EVP of Product and Engineering for Vonage, and learn about real-world applications of customer engagement solutions, how businesses today are leveraging communications technologies to deliver next-level customer experiences that are more engaging, interactive, and meaningful, and how they can prepare for the next wave of the communications revolution and a future of immersive engagement.
Savinay Berry Executive Vice President, Product and Engineering, Vonage
12:05 - 12:35
Headline Keynote
Creating the Foundation for a Digital-First Augmented Organization to Disrupt the Market
To meet modern customers’ demands for an elevated and personalized experience, organizations must successfully incorporate and apply emerging technologies and data as part of their path to innovation and market disruption Successfully incorporating these technologies and applied analytics, however, often first requires that organizations make necessary changes to their internal structure – such as boosting technical expertise and agility – to become a “digital-first” company. In this executive interview, Globant’s CBO Fernando Matzkin and Royal Caribbean’s CXO Jay Schneider, will discuss what it means to be a digital-first organization, what it takes to create one or evolve into one, and what being digital-first enables for the augmented organization’s employees, customers, and broader stakeholders.
Fernando Matzkin Chief Business Officer North America , Globant
Jay Schneider Chief Product Innovation Officer, Royal Caribbean International
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
Shubham Mehrish Global VP Digital, Mars
09:45 - 10:25
Panel Discussion
Collaboration in the New Workplace
Achieving effective collaboration in an organization can often be challenging. While companies realize the need to invest in the latest technologies, they can only be effective if you have a strong collaboration strategy. In the new workplace it is even more important than ever to have tools that improve collaboration between employees wherever they work. Effective collaboration tools improve overall efficiency, promotes flexibility and is a key part of driving digital transformation through digital empathy.
Duane Redelsheimer Global Accounts Manager, Jabra
Mark Derby VP Large Enterprise & Public Sector Sales, Jabra
David Petricca Global Video & Collaboration Architecture Senior Manager, Accenture
10:25 - 10:35
Insight Break
Harnessing the Power of Citizen Development
Business teams can be leveraged to drive digital innovation.
Mark Field Senior Director Product Marketing, Quickbase
10:35 - 12:25
Roundtables
Track 1: Defined by CX – Powered by Digital
Rahul Trivedi Vice President of Operations, TransUnion
Todd Thomas GM loT Connected Devices, Tools & Digital Lab , Stanley Black & Decker
Track 2: Creating value through business model innovation
Chris Van Wesep Sr Director Product Marketing, Apptio
Subhash Verghese VP HR Technology & Information Strategy, Comcast
Track 3: Culture – a roadblock or a catalyst for Digital Innovation
Snigdha K. Technical Product Marketing Manager - Cloud , Mendix
Brian Clawson Executive Director | Global Head – Equity Operations Innovation , JP Morgan Chase
11:30 - 12:00
Innovation Exchange Keynote
Leveraging Culture to Accelerate Digital Transformation
Digital transformation is more successful with a positive shift in culture. In fact according to a Gartner study, 80% of enterprises will change their culture as a way to accelerate their digital transformation strategy. During this fireside chat we will hear from Ben Massingham, VP of Transformation & Innovation at Novartis, sharing his experience around transformation within the Pharmaceutical industry, the cultural challenges faced, and the key to implementing successful change.
Ben Massingham VP of Transformation & Innovation, Novartis
12:05 - 12:35
Closing Prime Keynote
Discover The Frictionless Digital Transformation That Drives 4x Engagement And 3x Conversion
New age consumers are tech-savvy and crave a whole new level of digital experience, but developing a cohesive CX innovation strategy that excites and engages with customers is always a challenge for business enterprises. How are you responding to this growing demographic’s digital desires? Learn from Vincent Yang, Co-founder and CEO of Firework, about how to shift your storytelling and customer engagement experience to drive digital transformation.
Vincent Yang CEO and Co-Founder, Firework
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
Culture –a roadblock or a catalyst for Digital Innovation? It’s both!
Innovation requires a sense of safety, common language and a shared sense of purpose. These dimensions do not come to life in frameworks, case studies and white papers – they are innately human and tied to teams and culture, and how each individual sees themselves in this. If this connective tissue does not exist, innovation cannot thrive.
Elizabeth Dirgins CDO/VP Digital and CRM Captive Lending, North American Region, Volkswagen
09:45 - 10:25
Workshop
How can emerging technology transform the lives of customers and employees?
Innovation at the Core: Delivering Business Outcomes Through Digital Transformation. How does internal and external Digital Innovation deliver better outcomes for both customers and employees?
Amreen Sodhi Head of Digital Products, Payments & Rewards, Scotia Bank
MQ Qureshi Head of Digital Product Experience, Clearchoice
Joe Thykattil Director Cloud Services & Engineering , Cox Communications
Justin Huskamp Senior Director, Solutions & Industry Marketing, Slack
10:25 - 10:35
Insight Break
10:35 - 11:25
Roundtable Leaders Panel
Rahul Trivedi Vice President of Operations, TransUnion
Todd Thomas GM loT Connected Devices, Tools & Digital Lab , Stanley Black & Decker
Chris Van Wesep Sr Director Product Marketing, Apptio
Subhash Verghese VP HR Technology & Information Strategy, Comcast
Snigdha K. Technical Product Marketing Manager - Cloud , Mendix
Brian Clawson Executive Director | Global Head – Equity Operations Innovation , JP Morgan Chase
11:30 - 12:00
Innovation Exchange Keynote
Delivering Business Outcomes Through Digital Innovation
As innovation leaders, how can we cut through the noise to deliver transformational change that delivers on our core business objectives?
Dharti Tripathi Chief Digital Transformation Officer, GE Healthcare
12:05 - 12:35
Closing Keynote
The Dance of Transformation
How can organizations identify strengths in real life, and leverage them into digital strengths? In this closing keynote we hear from Jeff Reine, VP Direct to Consumer Engagement at Coca Cola. He will be sharing his thought leadership on continuous transformation and capturing consumer engagement in the digital age.
Jeff Reine VP, Direct to Consumer Engagement, Coca Cola
