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1 - 3 Mar • Europe • Online

Revolution of Retail

Days

Hours

Mins

Secs

NG Retail Digital Summit

The way we do business has fundamentally changed. Customer behaviours are quickly evolving, the future of in-store experience is in flux and the shift toward consumer e-commerce is accelerating faster than ever.

So, what's next for the retail industry?

Connect with leading retail experts on business critical challenges and disruptive technology and drive industry forward collaboratively.

45

Attendees

9 Hrs

Insights

100%

Senior Executives
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Why Attend

Connect with 45+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:

Build new connections with likeminded senior leaders

Stay current with emerging business trends

Understand the impact new technology can make

De-risk new projects by gaining a broad range of insights

Accelerate key projects through meaningful new partnerships

Downloadable and actionable takeaways

Event Agenda

Day one
Day two
Day three

09:00 - 09:20

09:00 - 09:20

Opening Remarks

Intro & Challenger Panel - 3 Roundtable moderators

09:20 - 09:50

09:20 - 09:50

Keynote

Transitioning from Retail to Consumer Commerce - After the widespread disruption the sector has experienced in 2020 and the positive news of a range of vaccines now emerging, retailers must start to look towards the ‘new realty’.

Paul Martin Chair Global Retail Group & UK Head of Retail, KPMG

09:55 - 10:35

09:55 - 10:35

Interactive Panel

Lessons in Leadership – What have retailers learned from the pandemic?

During this panel we will hear from 3 senior retail leaders as they discuss some of their experiences and lessons learned from the pandemic and what leadership innovation looks like for them and the industry.

Marcus Meyer CEO Central & Northern Europe, Lacoste
Jared MacKay Global Head of Retail Experience & Service and Retail Academy , L'Oreal
Stefan Otte VP Global Real Estate & Partner Retail, Levi Strauss & Co

10:35 - 10:45

10:35 - 10:45

Insight Break

10:45 - 11:45

10:45 - 11:45

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Lead through the customer - do you have a clear view of the market, your customer and where you currently fit?

Track 2: Leadership Innovation – Establishing Organisational Agility & Collaboration

What must retail organisations do to become more agile and empower executives to keep pace with changing consumer behaviours and disruptions?

Paul Martin IT Director, FOOTASYLUM

Track 3: A new era for retail - what does innovation look like for consumer commerce?

How can you reliably evaluate and identify which tech will match your evolving customers’ needs?

Sarah Curran Managing Director, EMEA, True Fit
Christian Requena Spain Managing Director, Globant

12:20 - 12:40

12:20 - 12:40

Keynote

Taking advantage of Digital in our companies

Nuno Miller Chief Information & Digital Officer, Sonae Fashion

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Is the grocery industry ready for ‘online offline integration' at store level’?

During this session we will hear from a leading retailer and how this fundamental shift in digital sales saw stores as more integral, not less to their growth.

Mustafa Bartin COO, Migros

09:45 - 10:25

09:45 - 10:25

Interactive Panel

The Evolution from Retail to Consumer Commerce – who will win and how do you transition?

How are the boundaries blurring between retail and CPG in a D2C driven world?

Paul Martin Chair Global Retail Group & UK Head of Retail, KPMG
John Gallemore Co-Founder & CFO, THG
Darren Rajanah CEO Ingenuity, THG Ingenuity

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Lead through the customer - do you have a clear view of the market, your customer and where you currently fit?

Track 2: Leadership Innovation – Establishing Organisational Agility & Collaboration

What must retail organisations do to become more agile and empower executives to keep pace with changing consumer behaviours and disruptions?

Track 3: A new era for retail - what does innovation look like for consumer commerce?

How can you reliably evaluate and identify which tech will match your evolving customers’ needs?

11:40 - 12:10

11:40 - 12:10

Keynote

Reshaping the last mile – visible, sustainable, reliable - Fuelled by an historic surge in e-commerce demand, last mile strategies have gained more attention than ever.

Stuart Hill VP Logistics, Farfetch

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Retail reinvented: European brands must look east if they’re to keep customers engaged

With online sales soaring globally, what can European brands learn from China, the world’s largest e-commerce market?

David Lloyd GM UK, Netherlands & Nordics, Alibaba

09:45 - 10:25

09:45 - 10:25

Interactive Panel

The new social landscape - evolving the path to purchase

Many brands still aren’t leveraging the full benefits that social commerce has to offer.

Sophie Top Director Digital Creative & Content Strategy, Adidas
Justyna Torres eCommerce Director & Executive Board Director, Bringo, Carrefour

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Lead through the customer - do you have a clear view of the market, your customer and where you currently fit?

Track 2: Leadership Innovation – Establishing Organisational Agility & Collaboration

What must retail organisations do to become more agile and empower executives to keep pace with changing consumer behaviours and disruptions?

Track 3: A new era for retail - what does innovation look like for consumer commerce?

How can you reliably evaluate and identify which tech will match your evolving customers’ needs?

11:40 - 12:10

11:40 - 12:10

Keynote

Agility: creating the ‘new normal’ playbook for a digital world - A successful pivot to an agile digital channel strategy not only meets customer needs as they unfold but also anticipates the conversation.

Event Highlights

Immerse yourself in the most advanced virtual event platform, blending the convenience and reach of digital with the interaction of physical events. Experience the new way to network with peers with interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Live Polling

The ultimate live polling and gamification tools, keeping your audience engaged.

Audience Q&A

Enabling our team to help you control your session experience.

Interactive Quizzes

Interactive quizzes to gamify your session

Leadership Excellence Awards

Recognising outstanding Executives who have demonstrated exemplary leadership

Thought Leadership

Content and insight from industry experts when it matters most

FAQs

Still have a question contact us below

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