1 - 3 Mar • Europe • Online
Revolution of Retail
Days
Hours
Mins
Secs
Now!
NG Retail Digital Summit
The way we do business has fundamentally changed. Customer behaviours are quickly evolving, the future of in-store experience is in flux and the shift toward consumer e-commerce is accelerating faster than ever.
So, what's next for the retail industry?
Connect with leading retail experts on business critical challenges and disruptive technology and drive industry forward collaboratively.
45
Attendees9 Hrs
Insights100%
Senior Executives
Why Attend
Connect with 45+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
Event Agenda
Day one
Day two
Day three
09:00 - 09:20
Opening Remarks
Intro & Challenger Panel - 3 Roundtable moderators
09:20 - 09:50
Keynote
Transitioning from Retail to Consumer Commerce - After the widespread disruption the sector has experienced in 2020 and the positive news of a range of vaccines now emerging, retailers must start to look towards the ‘new realty’.
09:55 - 10:35
Workshop
Putting stores at the centre of eCommerce acceleration - During this session we will hear from a leading retailer and how this fundamental shift in digital sales saw stores as more integral, not less to their growth.
10:35 - 10:45
Insight Break
10:45 - 11:45
Roundtables
Track 1: Getting creative with customer experience - anticipating the conversation
Track 2: Articulating the why – proving purpose and rebuilding reputation
Track 3: A new era for retail - what does innovation look like for consumer commerce?
12:20 - 12:40
Keynote
What Makes a True Partner - In this session our Diamond Solution Provider partner will address the entire delegation with an end user of theirs to highlight and showcase what a true partnership means.
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
The new social landscape - evolving the path to purchase - Many brands still aren’t leveraging the full benefits that social commerce has to offer.
09:45 - 10:25
Workshop
Consumer Commerce - Business models and partnerships
- Business model and partnerships - the shift from retail to consumer commerce – manifesting itself through the growth of online etc.
10:25 - 10:35
Insight Break
10:35 - 11:35
Roundtables
Track 1: Getting creative with customer experience - anticipating the conversation
Track 2: Articulating the why – proving purpose and rebuilding reputation
Track 3: A new era for retail - what does innovation look like for consumer commerce?
11:40 - 12:10
Keynote
Reshaping the last mile – visible, sustainable, reliable - Fuelled by an historic surge in e-commerce demand, last mile strategies have gained more attention than ever.
09:00 - 09:10
Opening Remarks
09:10 - 09:40
Keynote
Technology Enabling the Future – Solution Provider Vision
- In this session our featured Solution Provider partner will address the entire delegation to discuss how technology is enabling and will continue to enable the future of the industry or sector.
09:45 - 10:25
Workshop
Authentication vs. experience: Streamlining eCommerce - The global COVID-19 pandemic has accelerated the rise of eCommerce.
10:25 - 10:35
Insight Break
10:35 - 11:35
Roundtables
Track 1: Getting creative with customer experience - anticipating the conversation
Track 2: Articulating the why – proving purpose and rebuilding reputation
Track 3: A new era for retail - what does innovation look like for consumer commerce?
11:40 - 12:10
Keynote
Agility: creating the ‘new normal’ playbook for a digital world - A successful pivot to an agile digital channel strategy not only meets customer needs as they unfold but also anticipates the conversation.
