9 - 11 Jun • America • Online
Making End to End Experiences that Matter
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Omnichannel Insight Summit NA
2020 introduced several challenges into the sector, with a sharp rise in e-commerce and retailers having to rethink their strategies. Organizations need to constantly differentiate themselves and their product offerings
Sense check your approach with likeminded industry experts, sharing insight on business-critical challenges and disruptive technology and drive your industry forward collaboratively.
75
Attendees100%
Senior Executives9 Hrs
Industry Insights
Why Attend
Connect with 75+ senior Omnichannel leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward.
Our summits are designed to help you:
Build new connections with likeminded senior leaders
Stay current with emerging business trends
Understand the impact new technology can make
De-risk new projects by gaining a broad range of insights
Accelerate key projects through meaningful new partnerships
Downloadable and actionable takeaways
Event Agenda
Day one
Day two
Day three
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Keynote
Lessons Learned Post Pandemic: Why E-Commerce Will Never Be the Same
What lessons were learnt about eCommerce during the pandemic?
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Interactive Panel
Workshop 1: Putting the 'I' in Omnichannel: Driving Personalization
As people give us more information, we can create more engagement, loyalty and frequency for customers.
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Roundtables
Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity
What are steps organizations can take to optimize their E-Commerce channels?
Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity
With your brand strategy, how can you discover the authentic messaging you want to convey?
Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience
With so much data available, how do you determine what is relevant and what is not?
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Keynote
What Makes a True Partner?
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Keynote
Level Up: Turning Brick-&-Mortar into Top-of-Funnel Powerhouse
How can we rethink physical retail’s role and strategic value and transform our approach to stores?
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Interactive Panel
Panel 1: Social is Supercharged: Tapping into a Torrent of Touchpoints What is the future of this interaction between social media and your brand?
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Roundtables
Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity
Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity
Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience
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Keynote
Reimagining the Customer Journey for Generation-N, an Evolving Market Segment of Connected and Enlightened Consumers
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Keynote
Technology Enabling the Future
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Interactive Panel
Panel 1: Digital and Physical Convergence: Challenges, Opportunity and Strategy How can you create a more cohesive brand experience across multiple channels?
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Roundtables
Track 1: E-Commerce is Through the Roof: How to Integrate, Align and Unify Multichannel E-Commerce to Drive Productivity
Track 2: Time to Fine Tune Your Brand: How to Develop Bold Brand Strategy and Channel Authenticity
Track 3: Data & Analytics: How to Drive Data Led Decisions to Create Seamless Customer Experience
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Keynote
Solution Provider Case Study - A Challenge Addressed
