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1 - 3 Mar • Europe • Online

Revolution of Retail

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Hours

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Now!

NG Retail Digital Summit

The way we do business has fundamentally changed. Customer behaviours are quickly evolving, the future of in-store experience is in flux and the shift toward consumer e-commerce is accelerating faster than ever.

So, what's next for the retail industry?

Connect with leading retail experts on business critical challenges and disruptive technology and drive industry forward collaboratively.

45

Attendees

9 Hrs

Insights

100%

Senior Executives
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Why Attend

Connect with 45+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:

Build new connections with likeminded senior leaders

Stay current with emerging business trends

Understand the impact new technology can make

De-risk new projects by gaining a broad range of insights

Accelerate key projects through meaningful new partnerships

Downloadable and actionable takeaways

Event Agenda

Day one
Day two
Day three

09:00 - 09:20

09:00 - 09:20

Opening Remarks

Intro & Challenger Panel - 3 Roundtable moderators

09:20 - 09:50

09:20 - 09:50

Keynote

Transitioning from Retail to Consumer Commerce - After the widespread disruption the sector has experienced in 2020 and the positive news of a range of vaccines now emerging, retailers must start to look towards the ‘new realty’.

09:55 - 10:35

09:55 - 10:35

Workshop

Putting stores at the centre of eCommerce acceleration - During this session we will hear from a leading retailer and how this fundamental shift in digital sales saw stores as more integral, not less to their growth.

10:35 - 10:45

10:35 - 10:45

Insight Break

10:45 - 11:45

10:45 - 11:45

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Track 2: Articulating the why – proving purpose and rebuilding reputation

Track 3: A new era for retail - what does innovation look like for consumer commerce?

12:20 - 12:40

12:20 - 12:40

Keynote

What Makes a True Partner - In this session our Diamond Solution Provider partner will address the entire delegation with an end user of theirs to highlight and showcase what a true partnership means.

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

The new social landscape - evolving the path to purchase - Many brands still aren’t leveraging the full benefits that social commerce has to offer.

09:45 - 10:25

09:45 - 10:25

Workshop

Consumer Commerce - Business models and partnerships
- Business model and partnerships - the shift from retail to consumer commerce – manifesting itself through the growth of online etc.

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Track 2: Articulating the why – proving purpose and rebuilding reputation

Track 3: A new era for retail - what does innovation look like for consumer commerce?

11:40 - 12:10

11:40 - 12:10

Keynote

Reshaping the last mile – visible, sustainable, reliable - Fuelled by an historic surge in e-commerce demand, last mile strategies have gained more attention than ever.

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Technology Enabling the Future – Solution Provider Vision
- In this session our featured Solution Provider partner will address the entire delegation to discuss how technology is enabling and will continue to enable the future of the industry or sector.

09:45 - 10:25

09:45 - 10:25

Workshop

Authentication vs. experience: Streamlining eCommerce - The global COVID-19 pandemic has accelerated the rise of eCommerce.

10:25 - 10:35

10:25 - 10:35

Insight Break

10:35 - 11:35

10:35 - 11:35

Roundtables

Track 1: Getting creative with customer experience - anticipating the conversation

Track 2: Articulating the why – proving purpose and rebuilding reputation

Track 3: A new era for retail - what does innovation look like for consumer commerce?

11:40 - 12:10

11:40 - 12:10

Keynote

Agility: creating the ‘new normal’ playbook for a digital world - A successful pivot to an agile digital channel strategy not only meets customer needs as they unfold but also anticipates the conversation.

Event Highlights

Immerse yourself in the most advanced virtual event platform, blending the convenience and reach of digital with the interaction of physical events. Experience the new way to network with peers with interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Live Polling

The ultimate live polling and gamification tools, keeping your audience engaged.

Audience Q&A

Enabling our team to help you control your session experience.

Interactive Quizzes

Interactive quizzes to gamify your session

Leadership Excellence Awards

Recognising outstanding Executives who have demonstrated exemplary leadership

Thought Leadership

Content and insight from industry experts when it matters most

FAQs

Still have a question contact us below

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