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28 - 30 Jun • America • Online

Explore the Future of Retail Innovation

Days

Hours

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NG Retail Digital Summit

From Malls to Marketplaces – How shopping centers are the future of Retail

You’ll be in great company at this year’s NG Retail US Summit, joining speakers from Footlocker, Harbor Retail, and Near.co to name just a few.

Join your peers in sharing knowledge on the current and future state of the Retail industry. We’ll discuss some key industry topics including:

  • Online stores in offline spaces, offline stores with digital faces

  • Navigating the road to a more sustainable Retail landscape

  • The future of retail in a postcovid world

  • Leadership innovation: People, process and technology

70

Attendees

100%

Senior Executives

9 Hrs

Industry Insights
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Why Attend

Connect with 70+ senior Retail leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you:

Build new connections with likeminded senior leaders

Stay current with emerging business trends

Understand the impact new technology can make

De-risk new projects by gaining a broad range of insights

Accelerate key projects through meaningful new partnerships

Downloadable and actionable takeaways

Event Agenda

Day one
Day two
Day three

09:00 - 09:15

09:00 - 09:15

Opening Remarks

Intro & Diamond Commentary

09:15 - 09:45

Sponsor

09:15 - 09:45

Keynote

09:45 - 10:25

09:45 - 10:25

Panel Discussion

Leadership Innovation: People, Process, Technology

In addition to external and technological factors, there are also organizational barriers to providing a seamless consumer experience. The need to be agile has also never been as pressing as we are transitioning into a post-covid world. During this panel we will hear from senior retail leaders as they discuss some of their experiences and lessons learned from disruptive times, what leadership innovation, as well as developing the next generation of leaders, looks like for them and the industry.

Purvee Kondal Sr Director Technology & Engineering Strategic Sourcing, Albertsons Companies
Daniel Hoffman Digital Creative Director, Five Below

10:25 - 10:35

Sponsor

10:25 - 10:35

Insight Break

10:35 - 11:25

10:35 - 11:25

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

One of the most important factors in 2022 will be maintaining and acquiring growth. Many retailers are assessing supply chain, new customer acquisition, and marketplace strategies to maximize profitability. Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.

Track 2: Hybrid Retail: Making a Difference, Committing to Change

For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made. This has underlined the need for truly hybrid retail, being adopted by large and small retailers alike.
In 2022, Hybrid retail simply makes sense as footfall continues to fluctuate due to Covid restrictions and concerns. Shedding the siloed approach and “us vs. them” mentality of "online vs. offline" is a huge opportunity for retailers. Focussing on how to deliver a seamless, integrated and stress-free experience to the customer as they move from the digital world to the physical, and back again, has got to be a top priority for 2022.

Track 3: Social Commerce: Outpace the Speed of Change

2022 is the year that we’ll see the social commerce model—deeply embedded commerce that meets consumers where they are and is non-disruptive to their experience. After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.

11:25 - 11:30

11:25 - 11:30

Short Break

11:30 - 12:10

11:30 - 12:10

Masterclass Breakouts

12:11 - 12:41

Sponsor

12:11 - 12:41

Headline Keynote

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

09:42 - 10:22

09:42 - 10:22

Panel 2

Josue Munoz Vice President, Global Supply Chain, Colgate - Palmolive
Kerem Dinlenc Vice President Merchandising Planning, Tiffany & Co.
Zach Greco Sr. Director. Customer Care, Floor & Decor

10:22 - 10:32

Sponsor

10:22 - 10:32

Insight Break

10:35 - 11:25

10:35 - 11:25

Roundtables

Track 1: Maintaining and Acquiring: Customer Experience and Growth in 2022

One of the most important factors in 2022 will be maintaining and acquiring growth. Many retailers are assessing supply chain, new customer acquisition, and marketplace strategies to maximize profitability. Smartly engaging with the customer — onsite and across channels with exemplary service – and utilizing technology to retain and grow customers in an increasingly competitive environment will be key.

Track 2: Hybrid Retail: Making a Difference, Committing to Change

For many years, retailers have been gaining a more sophisticated understanding of the customer buying journey, and how it crosses from online to offline, sometimes several times, before a purchase is made. This has underlined the need for truly hybrid retail, being adopted by large and small retailers alike.
In 2022, Hybrid retail simply makes sense as footfall continues to fluctuate due to Covid restrictions and concerns. Shedding the siloed approach and “us vs. them” mentality of "online vs. offline" is a huge opportunity for retailers. Focussing on how to deliver a seamless, integrated and stress-free experience to the customer as they move from the digital world to the physical, and back again, has got to be a top priority for 2022.

Track 3: Social Commerce: Outpace the Speed of Change

2022 is the year that we’ll see the social commerce model—deeply embedded commerce that meets consumers where they are and is non-disruptive to their experience. After a record year for online shopping in 2021, social shopping, the fastest growing area of e-commerce, will be shaping how and where we shop in 2022.

11:26 - 11:56

11:26 - 11:56

Innovation Exchange Keynote

11:58 - 12:30

11:58 - 12:30

Closing Keynote

Nidhi Puri VP Technical Services, PVH Corp.

09:00 - 09:10

09:00 - 09:10

Opening Remarks

09:10 - 09:40

09:10 - 09:40

Keynote

Jamie Singleton CMO and President, Signet Jewellers

09:41 - 10:21

09:41 - 10:21

Panel 3

Rose Jia Head of Growth Marketing, Amazon

10:21 - 10:32

10:21 - 10:32

Insight Break

10:32 - 11:22

10:32 - 11:22

Roundtable Leaders Panel

11:22 - 11:30

11:22 - 11:30

Short Break

11:30 - 12:00

11:30 - 12:00

Keynote

Ben Gerst Chief Product & Technology Officer, Food52

12:01 - 12:31

12:01 - 12:31

Closing Keynote

12:31 - 12:41

12:31 - 12:41

Insight Break -Closing Comments

Event Highlights

Immerse yourself in the most advanced virtual event platform, blending the convenience and reach of digital with the interaction of physical events. Experience the new way to network with peers with interactive features including:

Audience Interaction

Engage with a virtual live audience just as you would at a physical event and create meaningful conversations.

Live Polling

The ultimate live polling and gamification tools, keeping your audience engaged.

Audience Q&A

Enabling our team to help you control your session experience.

Interactive Quizzes

Interactive quizzes to gamify your session

Thought Leadership

Content and insight from industry experts when it matters most

FAQs

Still have a question contact us below

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