Behavioral Health: How to Fix the System First

Revolutionizing the Patient Experience and Accelerating Consumer - Centric Care

Track 1: Promoting a Culture of Innovation - A New and Improved Patient Experience

As we progress through 2022, healthcare organizations are continuing to find ways in which to revive the patient experience. We know that each patient is different — not only in terms of their medical history, but also their personality, motivations, and values — and those differences can be amplified when it comes to making decisions about their health. The future goal for healthcare organizations is to meet customers at the right time, in the right way, with the right messages, and to communicate in a way that brings them value. The silver bullet is to deliver exceptional online and offline experiences for patients, putting the user experience at the heart of transformation.

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Track 2: Enabling Better Payer & Provider Collaboration

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Track 3: Utilizing Data to Enable Better Patient Outcomes

AI and data analytics have featured largely in the healthcare industry’s line of defense against COVID-19. Researchers have leveraged these tools to do everything from tracking hospital capacity to identifying high-risk patients, and many believe that these technologies are critical to preparing for similar situations in the future. Data analytics also serve as an essential tool when trying to close gaps in care. By studying data, providers can determine what steps need to be taken to improve patient outcomes. If healthcare organizations can marshal the right technologies and approaches, the opportunities are enormous: better demand forecasting reducing waste and saving costs; powerful insights into patient needs and preferences to reconnect them with the healthcare system; and the ability to deliver predictive, personalized, preventative care.

Kevin Kramer SVP, Data Science & Analytics, Recovery Centers of America

Emerging from the Perfect Storm: Breaking the Unsustainable Cycles Challenging Nursing Today

Lya M. Cartwright-Stroupe Transition to Practice Program Director, West Virginia University Hospitals

Michele Szkolnicki RN, FACHE, CMPE- SVP, Chief Nursing Officer, Penn State Health

Tiffany McCauley Clinical Executive, Elsevier

The 5 elements of Innovation Capital

Healthcare is destined to pockets of inconsistent innovation genius. We all know that innovation is key to competitiveness but do we really understand how to ignite and enable innovation within our own enterprise? With structural disruptions abound, how do we carry ourselves over the chasm with the balance of operations efficiency with the space needed for innovation and creativity to ensure future success.

This talk focuses on the 5 elements of an “inclusive innovation imperative”. Standing still or doing things the same way is an option but with a predictable outcome. To get out of this mess, it will require us to install, engage and refine these 5 elements in your organization: Innovation CapitalTM
1. A fascination with ideas that includes all who care enough
2. Diversity of innovative teams and ideas
3. The deliberate balance of efficiency with wandering minds
4. The development of innovation centered structure and talent
5. A pragmatic determination to prototype rapidly

Mohan Nair Former SVP, Chief Innovation Officer - Cambia Health Solutions,

Visions for the Future: Transforming into a Forward - Thinking, Technology - Centric Organization

Jonathan Schremp Director, Digital Health Engagement, Banner Health

Tom Bowen Wright VP, Digital Health, Baylor Scott & White Health